Privacy Policy

Last Updated: March 31, 2024

PersistLogic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request information about our services
• Subscribe to our newsletter or blog updates
• Communicate with us via email or phone
• Engage our services through contracts or agreements

This information may include:

• Name and contact information (email address, phone number)
• Company name and position
• Project requirements and specifications
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website or source
• Date and time of visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our software development services
• Communication: To respond to your inquiries, send project updates, and provide customer support
• Marketing: To send you information about our services, blog posts, and company updates (with your consent)
• Analytics: To understand how visitors use our website and improve user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Contract Performance: Processing necessary to perform our services
• Consent: You have given us permission to process your data
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing required to comply with the law

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

All third-party service providers are required to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure server infrastructure and access controls
• Regular security audits and monitoring
• Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

Specifically:

• Contact inquiries: Retained for up to 2 years after last contact
• Client project data: Retained for the duration of the project plus 3 years for legal and warranty purposes
• Marketing communications: Retained until you unsubscribe or opt-out

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your personal information
• Data Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for significant changes (if you have provided your email)

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts in Rohtak, Haryana.

Consent: By using our website and services, you consent to our Privacy Policy and agree to its terms.